Hulu not working on flex box

Thank you for reaching out @user_e66lsa , and I’m sorry for the inconvenience you're experiencing with the Hulu app on your Flex box. Error code P-DEV310 is typically related to an app or connectivity issue. Let's try a few troubleshooting steps:

• Restart your Flex box by unplugging it from power for about 30 seconds, then plugging it back in.

• Close and relaunch the Hulu app. You can also try saying"Refresh Apps" into your Voice Remote to reload streaming apps.

• Sign out of Hulu and then sign back in using your Hulu credentials.

• Restart your modem/router by unplugging it for about one minute and then reconnecting it.

• Verify that your Flex box and Hulu app are supported and up to date. Hulu is supported on Xfinity Flex and compatible X1/Xumo devices

I have done all of those things and it still does not work

Hmm, thank you so much for sharing those troubleshooting steps @user_e66lsa! I would be more than happy to dive into the account further to troubleshoot. Can you please send us a DM?

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary. 
2. Click the "Direct Messaging" icon. 
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support". 
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line. 
7. Type your message in the text area near the bottom of the window. 
8. Press Enter to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

@user_r2t6qx Thank you for commenting on the thread. We are aware of an issue with Hulu, our teams are working to get this resolved. We would recommend in the meantime trying some steps provided in this thread.