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Sunday, October 30th, 2022 9:02 AM

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How to reset my purchase pin

How to reset my purchase pin on my Xfinity account I have a flex box and would like to make a purchase on my Xfinity account

Official Employee

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1.4K Messages

2 years ago

Hey @user_faaa37,

Thank you for taking the time to reach out to us on our Xfinity Community Forums. If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread. We are available 24/7 via our Xfinity Community Forums and always happy to help. 

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