1 Message

Fri, Sep 23, 2022 1:10 AM


Hi. I have a plan that includes flex but I would like to have just the internet and remove flex all together. Is there a possible way to do that? I don’t have the equipment yet so I won’t have to rerun anything 


Official Employee


463 Messages

10 d ago

Hello @user_cd616b thanks for using our Forums as a tool to get help from our team. We are happy to assist you with making the changes you are looking to make with your Flex service. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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