U

Visitor

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1 Message

Sat, Sep 11, 2021 11:53 PM

Flex wont turn on

Just received an Xfinity Flex model XiOne-SC(A) and it wont turn on. No light indicates that there is any power. I plugged it into 3 different outlets with no luck

Responses

Official Employee

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170 Messages

11 d ago

@user_48f5c1 Hello! I hope you are having a wonderful day! Did you happen to plug in the HDMI cord before plugging the Flex box into power for the first time? I would love to see if that makes any difference.

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