Visitor
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1 Message
Flex wont turn on
Just received an Xfinity Flex model XiOne-SC(A) and it wont turn on. No light indicates that there is any power. I plugged it into 3 different outlets with no luck
Visitor
•
1 Message
Just received an Xfinity Flex model XiOne-SC(A) and it wont turn on. No light indicates that there is any power. I plugged it into 3 different outlets with no luck
Responses
XfinityTony
Official Employee
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170 Messages
11 d ago
@user_48f5c1 Hello! I hope you are having a wonderful day! Did you happen to plug in the HDMI cord before plugging the Flex box into power for the first time? I would love to see if that makes any difference.
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