U

Visitor

 • 

1 Message

Sun, Mar 20, 2022 12:11 AM

Flex remote

How do I change the settings on the remote. It has a voice saying everything and I want to turn it off but I don’t know how. 

BruceW

Gold Problem Solver

 • 

23.9K Messages

5 m ago

... It has a voice saying everything and I want to turn it off but I don’t know how. 

Please see https://www.xfinity.com/support/articles/video-description and/or https://www.xfinity.com/support/articles/x1-voice-guidance.

Official Employee

 • 

181 Messages

5 m ago

Hi! It sounds like you have the accessibility features turned on. You can change that by following these instructions https://comca.st/3ujwR74 . 

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