Flex needs unplugged every time
I just got the Flex box yesterday. It is set up and paired with my wifi. Every time I shut it off, if I want it to work again, I have to unplug it and plug it back in to get to the Welcome screen. Otherwise, if I just turn it on with the remote, my tv is just a blue screen. I saw on the forum this was an issue a year ago. Was it resolved? Do I have a bad Flex box? I am having trouble in the Xfinity chat services and calling customer service. No one is understanding my problem to fix it.