Flex home screen

@XfinityAbbie 

“Can you please make an app to control and customize the Home Screen and settings of our flex setup and also connect it to all sign in options..”

So that app does nothing with the flex? I am asking because the remote is not a navigating tool with the flex streaming option. I don’t believe I said I don’t like the remote. I don’t like the way the whole thing is set up, it is a streaming option so with the many different outlets there is not enough access to navigate efficiently throughout while using the remote.

Thank you for reaching out and providing feedback. We are always looking to improve the content and functions of our services. I think this is important feedback and can walk you through how to submit feedback that will be reviewed by the proper department. If you go to https://comca.st/3tdCqmw and scroll to the bottom there will be a link that says "Submit Feedback". That is where you will want to provide your feedback. I can also submit the feed back as well. May I ask how you would like the app to work? Would you want to be able to switch between apps and be able to use the app to log in to your steaming and this app to remember your information?

@XfinityDena 

Yes to all the above! Thank you for the helpful response! So on the lines of that, just a simple flex home screen app where you could easily control the basic setup of the apps and/or shows, music, etc. that you would want on your "customizable home screen" also making initial sign in and settings control a routine breeze.. 

Thank you so much for the response @user_e6c138 and for the feedback. We will make sure this gets in the right hands so we can work on improving your experience with our Xfinity Flex service. I love the recommendations and see how useful they can be! 

Hello. @user_5c8193 Thanks for reaching out to us today and thanks for the additional feedback. We will have this looked into to see if the apps and Flex service can be improved. We always appreciate any details you are able to provide. 

Hello, I agree, this must be fixed. I cannot customize the order apps show up on the home screen? Why not? It makes the whole experience extremely annoying, having to scroll through many apps I do not use. Every other streaming box I’ve ever used has this capability. 

Why make it so we cannot rearrange the apps? 

We appreciate your feedback and suggestion for our Flex box! We will take this back and hopefully will have that option in the future.