U

Visitor

 • 

2 Messages

Friday, March 17th, 2023 3:04 PM

Error

​How to fix hbo max error code 1e3fd478-db13-4062-d6b4-e5fee4167e5c on flex box​

Official Employee

 • 

729 Messages

4 days ago

Thank you for reaching out, to our Xfinity Forums Digital Care Team @user_288889. I will be happy to help out! 

When are you seeing/receiving this error? Is it when you are attempting to sign in or when you are trying to stream? 

Visitor

 • 

2 Messages

@XfinityKimberlyB​ 

Hi. The error is occurring when streaming.

Official Employee

 • 

600 Messages

@user_288889 Are you experiencing this error on any other devices when trying to stream HBO Max? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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