Dateline keeps interrupting any show I’m watching

don't think there is a fix, the interface is awful

Hello, @user_1228bf this is definitely a unique situation and not listed as a known issue. Can you tell me what troubleshooting steps you've tried to correct this issue? Is this a specific episode of Dateline or random episodes? Lastly before the episode interrupts are there any error messages or codes that pop up first? 

Not a unique experience at all we have the exact same problem- it’s a defect in xumo

Hello @HALLOFSHAME! I apologize that you are experiencing issues with the Xumo streaming box. I'd be happy to dive deeper to see how to best resolve this issue. 

Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

Hey there, @HALLOFSHAME. We wanted to loop back around and see if you were still having issues with your Xumo service? Let us know by replying to this post publically or follow the instructions our agents have provided to reach us through direct messaging. 

Yep , still happening . 

Thank you for reaching out to us here @user_2so56o. Are you experiencing that issue with a XUMO box or one of the X1 boxes for cable service? If you are using a XUMO box have you tried turning off the default to live TV option on the Start-up and Standby settings for the Dateline 24/7 issue? Xumo Stream Box from Xfinity — Settings overview