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user_61240f
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2 Messages

Sun, May 15, 2022 11:27 PM

Customize home screen

I need the ability to customize the home screen, the apps that I PAY for are far down on the list. This issue has been asked many times, is there a way to do it yet? If not, when?

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2 m ago

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XfinityAntoine

Official Employee

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438 Messages

3 m ago

Hey, user_61240f! Thank you for taking the time to reach out and being part of the Xfinity family. I'd be happy to answer your question. What home screen are you referring to? 

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user_61240f

Visitor

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2 Messages

3 m ago

The Flex home screen, currently it shows a lot of apps/streaming services that I do not use.  When I used Roku it allowed me to move the apps I used to any order I wanted.  Also how do I add services that I do use, I recently signed up for Sundance Now and would like to use through Flex.  Thanks.

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XfinityAmandaB

Official Employee

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328 Messages

@user_61240f that is great feedback on the Flex home screen and being able to remove apps you are not using! I will make sure to pass that along! As for Sundance Now that is included in the AMC + subscription and is not a standalone app on the Flex box at this time. Since Sundance is partnered with AMC the full AMC + subscription and app have all the same access you have now along with AMC, Shudder, IFC, and more. You can set up AMC + just by saying AMC + into your flex remote. 

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3 m ago

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user_86603c

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I would strongly agree that customization should be something Xfinity could do. It seems very behind the times not to have the option. I know I can request what I want verbally. However, I very often am not sure what I'm in the mood for and want to peruse my favorite apps.

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2 m ago

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XfinityAbbie

Official Employee

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1K Messages

@user_86603c Thank you very much for the feedback, it is appreciated and I will get it sent up! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 m ago

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