U

Visitor

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1 Message

Monday, May 26th, 2025 2:00 PM

Cost of a damaged TV box in bedroom. I dropped it

Xfinity black box in bedroom. Lost when moving TV around. 

Problem Solver

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809 Messages

26 days ago

@user_yyaj4j I recommend you take it to an Xfinity store for replacement. Hopefully you have one close by.

Official Employee

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1.4K Messages

24 days ago

Hi there, @user_yyaj4j! Thanks for reaching out to us here on the Community Forum. We can check on this for you! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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