Visitor
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2 Messages
Can't cancel AMC+ on Flex
I got AMC+ via the Flex box and I want to cancel it but it won't let me. It says I don't have any subscriptions and the Xfinity Assistant says I don't have a TV package. But the subscription is showing up on my bill. Looking through the other threads with the same problem it seems the only solution is to do a peer to peer message which you can't do until you've made a post.
XfinityJimmy
Official Employee
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492 Messages
1 year ago
Hello @user_f765c1, thank you for reaching out to us today. We will be happy to assist you with removing the AMC+ subscription that you have. I see your message that you sent over to us. I will respond to it shortly so we can further assist you!
3
user_219867
Visitor
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1 Message
1 year ago
I have the same issue amc+ was added to my subscription and I want to cancel it.
0
dan417
Visitor
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3 Messages
11 months ago
This is infuriating. I have no idea how AMC+ got on my bill but I've been charged for 3 months in a row. And now that I'm investigating I am unable to login to AMC+ and comcast says that I don't have TV services. So now I'm paying for something I can't access and comcast tells me I don't have it....it's on my bill!
1