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Saturday, October 5th, 2024 9:06 PM

Cancel Starz

I was trying to sign into an existing Starz account and accidentally signed up for the service (I didn't realize I had purchase PIN turned off). I'd like to cancel, but there is no way to do so on my flex box. Please advise.

Official Employee

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1.2K Messages

1 month ago

Hey @user_251pfk , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience signing up for Starz. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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