Greetings, user_bk8pdk! I love our Xfinity Flex service. Streaming when you have time to sit back and enjoy it! We certainly want to get that working for you.
Does the error message say anything specific or show a code or just that there is an error?
When are you seeing the error come up? Is that when the box first comes on or at another time such as connecting to the internet or pairing your TV?
XfinityRay
Official Employee
•
2.3K Messages
1 month ago
Greetings, user_bk8pdk! I love our Xfinity Flex service. Streaming when you have time to sit back and enjoy it! We certainly want to get that working for you.
Does the error message say anything specific or show a code or just that there is an error?
When are you seeing the error come up? Is that when the box first comes on or at another time such as connecting to the internet or pairing your TV?
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