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Friday, February 21st, 2025 9:05 PM

cable box

I need a new cable box for my tv. I've unplugged and plugged in several times and it won't connect

Official Employee

 • 

1.5K Messages

30 days ago

Hey there! You can check out more troubleshooting steps here: https://forums.xfinity.com/conversations/customer-service/cable/67b914f134ec8c5ca5bfc571 

 

Can you elaborate more on what is going on? Are you seeing an error message/code? 

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