Account info and other features causing errors

Mikhail271, Hi there! Thanks for reaching out. I can understand how important it is to resolve those error messages on that Flex device. I am sorry to learn about this experience andthe inconvenience that this may have caused. You've come to the right place. We are a team of experts who specialize in resolving error messages such as this. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.