sierra615 Good morning! Thank you for reaching out for assistance through our Xfinity Forums. That would be super frustrating, I'm here to help! Can you please share some additional details such as, are you able to send messages, are there any troubleshooting steps you have already tried?
@XfinityKassie My current Comcast email still works fine. I just find it odd that I have not received a notification that it is ending and that I need to migrate to Yahoo email.
@XfinityKassie My current Comcast email still works fine. I just find it odd that I have not received a notification that it is ending and that I need to migrate to Yahoo email.
The migration is moving slowly now and will continue to either the end of this year or into sometime in next year. Just be patient and your turn will come up.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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The changeover to Yahoo is something that is being performed in stages. Once your account is ready to migrate, you would be notified both via the email and in the Xfinity App.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
If your account is @yahoo.com we can't help you with that.
If you have migrated to Yahoo! Mail, and you're meaning your @comcast.net email account, you'll need to get in touch with Yahoo as we no longer can help after the migration.
The Yahoo support team can be contacted at 1-866-764-7650.
Migration to Yahoo is HORRIBLE! Trying to login is extremely slow and rarely works. Im in process of changing all accounts to different email address and get rid of the Comcast address ive used for 30 years as my main safe business email. Super disappointed in you Xfinity/Comcast! Plus....got a hacker email last week in the Yahoo account that totally took over my laptop.
XfinityKassie
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EG
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122.4K Messages
3 months ago
Concern moved here to the E-mail help section.
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Again
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35.1K Messages
3 months ago
@sierra615
If your account is @yahoo.com we can't help you with that.
If you have migrated to Yahoo! Mail, and you're meaning your @comcast.net email account, you'll need to get in touch with Yahoo as we no longer can help after the migration.
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Jetstone
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6 Messages
3 hours ago
Migration to Yahoo is HORRIBLE! Trying to login is extremely slow and rarely works. Im in process of changing all accounts to different email address and get rid of the Comcast address ive used for 30 years as my main safe business email. Super disappointed in you Xfinity/Comcast! Plus....got a hacker email last week in the Yahoo account that totally took over my laptop.
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