Would like to return back to xfinity email from Yahoo email

Hello, user_wfeia4, thanks so much for adding your voice to the conversation here on our Xfinity Forums!  How are you currently accessing your Comcast.net email? Are you using a third-party program such as Outlook, Apple Mail, or Thunderbird?  Are you regularly logging into the email, or has it been a while since you have? 

I have no advice. I have adapted to Yahoo and pay to keep the zillions of ads they force on you:(

Did not know that about the migration.  I do miss my comcast email, it was easy to delete unwanted emails but with Yahoo everything is so cluttered.  I swipe to delete an email and of course here comes a pop-up about upgrading to a paid service. This makes me not want to go into my email, but alas you have.

@user_cjrwkz​

Did not know that about the migration.  I do miss my comcast email, it was easy to delete unwanted emails but with Yahoo everything is so cluttered.  I swipe to delete an email and of course here comes a pop-up about upgrading to a paid service. This makes me not want to go into my email, but alas you have.

Use a third party email app like Outlook, Thunderbird, Apple/Mac Mail.

I turned off AdBlock and suddenly the crashes and slow speeds and the hangups in Yahoo stopped.  Yahoo WANTS you to see the ads. Yahoo is evil. They also won't let you turn off the adds they load unless you PAY them. Creating a need where there was none. Comcast should be ashamed forcing us to switch. I'll take my 101 dollars a month to another service. In a big city you can find something else that doesn't annoy you.  

Be careful what alternative you search for. AOL, Verizon and Cox have already migrated their email customers to Yahoo. Just sayin!

@TerriB​

Be careful what alternative you search for. AOL, Verizon and Cox have already migrated their email customers to Yahoo. Just sayin!

Add Spectrum to that.  And AT&T, I believe.

@user_rvu7yw​

I turned off AdBlock and suddenly the crashes and slow speeds and the hangups in Yahoo stopped.  Yahoo WANTS you to see the ads. Yahoo is evil. They also won't let you turn off the adds they load unless you PAY them. Creating a need where there was none. Comcast should be ashamed forcing us to switch. I'll take my 101 dollars a month to another service. In a big city you can find something else that doesn't annoy you.  

You can use a third party email app which should solve all those problems.

In just a matter of weeks or months - there isn't going to BE any Xfinity email.  Even if you could go back right now, you would STILL have to then pick someone else, like Gmail or Hotmail, and just MOVE AGAIN.  So, why would you want to go thru that many moves?  If you dislike Yahoo so much that you are willing to give up your Comcast.net email address, pick a different provider and move DIRECTLY to them.

In just a matter of weeks or months - there isn't going to BE any Xfinity email.  Even if you could go back right now, you would STILL have to then pick someone else, like Gmail or Hotmail, and just MOVE AGAIN.  So, why would you want to go thru that many moves?  If you dislike Yahoo so much that you are willing to give up your Comcast.net email address, pick a different provider and move DIRECTLY to them.

Xfinity.  It is the very REASON we have to choose another carrier.   That is what this WHOLE conversation is about.

Can you cite an Xfinity source for the claim that "In just a matter of weeks or months - there isn't going to BE any Xfinity email"? AFAIK they have not said that.  

I initially did a copy and paste here from that source, which was from Xfinity.  But then, I deleted it after researching further (due to your level of concern & insistence) as I found that Xfinity has now since CHANGED their stance.  It is still fuzzy information, even their employees can't give absolute answers, but apparently you CAN stay with Xfinity.  But no one at Xfinity can say if, when down the road they may shut it off completely, that those accounts would be able to move (to Yahoo, etc.) and maintain their Comcast.net email addresses as we could right now by moving to Yahoo.  Myself, I cannot lose that address due to how much it is ingrained in everything I do.  But I also cannot risk just moving to Yahoo now because of various issues I read about happening that would also cause a big loss.  So here we are.

Thanks for challenging me, BruceW.

So if it is possible now to stay with Xfinity, then it should be possible to move those of us unhappy with the Yahoo experience back to Xfinity... Does anyone have a decision-maker contact at corporate?

The move to Yahoo has NOT been cancelled. It will happen because Xfinity is getting out of the email business. This has been stated over and over in the forums by the experts. We can keep what we have for now but its just a delay....not a cancellation for those who have not migrated yet.  AT&T, Spectrum, AOL, Verizon, Cox  have done the exact same migration to Yahoo. Seems all the carriers are getting out of the email business.

I really wish people would stop saying that its not going to happen. Its false hope and makes others want to know why they cannot return to Comcast from Yahoo. I will migrate kicking and screaming when I am forced to  but will cherish every moment I have left as a Comcast email customer.

People are getting the wrong impression they can stay with comcast as an email provider and keep their comcast.net email with comcast forever and NOT have to move to yahoo. I'm not sure how this rumor spread but someone needs to quantify it for the users who think this is not a done deal because no matter how much we hate it it's a done deal and we will all have to move to Yahoo eventually or change your email address and find a new carrier. There us o getting around or out of it, I am so sick of all the rumors that this is not really going to happen. I hate it like everybody else but when reality strikes..!

@TerriB wrote: "...  I'm not sure how this rumor spread ..."

Posts like this one haven't exactly made the situation clearer: https://forums.xfinity.com/conversations/email/yahoo-email-migration-optional/696df04918df686529346b82?commentId=6970bcdfbef17951d870aded on 01-21-2026:

XfinityPaula wrote: "... I have done my homework with my own comcast.net accounts and found that migrating to yahoo is not required ... Option 3: Do nothing. If you choose to not upgrade your email you can continue to access your comcast.net email through the Xfinity mail platform ..." 

???

You have to migrate to Yahoo......its not a choice..,,,,stop saying its not. You are adding fuel to the fire and ita NOT helpful. We HAVE to move to Yahoo if we want to keep our Comcast mail addy.....its NOT a choice.

@Latoque​ thank you for this. Quite disappointing… It is in no way, shape or form and upgrade. It is causing me an inordinate amount of extra time to try to manage my communication/life right now. When I try to scroll in the app or on their website, you can’t go more than two or three messages. There’s no way to scroll down several messages or past a few days. I was trying to find something today that was very important and every time I got close to it it would go back to the top. It is not a professional way to communicate. And as I have mentioned before, I am not able to send from my Apple Mail on either my iPhone or my laptop. When I asked yahoo for help with this they sent me to Xfinity and Xfinity sent me to yahoo. They could care less about their customers. They’re more interested in the extra money that they are making that I am sure Yahoo is paying them for all these extra customers…