Visitor
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1 Message
Worst Androiid App Ever
The Xfinity email app for android simply does not work. I've reinstalled several times over the past year, and yet even today still does not work. Clearly they don't care due to not having fixed it after all this amount of time. Pitiful.
BruceW
Gold Problem Solver
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27.6K Messages
2 days ago
No, it doesn't, and Comcast/Xfinity does not seem inclined to fix it. The workaround described in https://forums.xfinity.com/conversations/email/6a4144c6dae469435211d24d?commentId=6a62527e624e538bcc6b108e does work however, and IMHO is superior to going though the Xfinity app anyway. Those steps are what the app did back when it was still working. It never opened email itself, it just opened a browser window pointed to https://connect.xfinity.com.
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XfinityAdrienne
Official Employee
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2.1K Messages
3 hours ago
Hey there, @user_v4ffqy! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize for the experience with the email app. I will certainly document the feedback on our end regarding the app.
I do appreciate you the guidance @BruceW regarding the best steps with accessing the email. Have you attempted to follow the steps shared to access the email?
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