U

Visitor

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2 Messages

Thursday, November 11th, 2021 2:27 PM

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Why am I not receiving some emails?

I am not receiving emails from an organization and on their end it shows it was sent. 

This conversation has been merged. Please refer the main conversation:

Email down

Gold Problem Solver

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26.2K Messages

3 years ago

If an employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.

(edited)

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