Visitor
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1 Message
What are the changes to my xfinity email
I received an email about MyXfinityEmail. They would be discontinuing the old version of my email account on Feb 19, 2026. To avoid losing access to my email, I would need to upgrade to the latest version ASAP. I tried, I don't understand how to use the new version. I want to keep my old version, not lose it. Why is this being done. Please let me keep my old version.
BruceW
Gold Problem Solver
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27.1K Messages
9 hours ago
"Update" emails that have any sort of "click here or lose your access" demand are almost always SCAMS. And the "discontinuing the old version of my email account on Feb 19, 2026" statement is false.
Do not click!
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
If you are wondering about "conversion to Yahoo" messages, legitimate ones look like the example in https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868 and appear when you log in to https://connect.xfinity.com/. Also see https://www.xfinity.com/support/articles/yahoo-email-migration-overview and https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html.
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