@user_ati6fl welcome to our community forum! Thank you for reaching out so we can answer your questions about the Emails you're receiving. Do you see the Xfinity logo next to the message in your inbox? You can check out more information here.
That's one of the addresses they use, but be aware that an email "From:" address cannot be trusted because it's very easy for scammers to fake. So even if the address is valid, the email might still be a from a scammer. The link posted above to the "Xfinity Verified" article is really the only way to tell if an email is actually from Comcast/Xfinity. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site https://connect.xfinity.com, and may not be present when an email is forwarded.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
XfinityEmilyB
Official Employee
•
1.6K Messages
2 months ago
@user_ati6fl welcome to our community forum! Thank you for reaching out so we can answer your questions about the Emails you're receiving. Do you see the Xfinity logo next to the message in your inbox? You can check out more information here.
0
0
BruceW
Gold Problem Solver
•
25.9K Messages
2 months ago
That's one of the addresses they use, but be aware that an email "From:" address cannot be trusted because it's very easy for scammers to fake. So even if the address is valid, the email might still be a from a scammer. The link posted above to the "Xfinity Verified" article is really the only way to tell if an email is actually from Comcast/Xfinity. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site https://connect.xfinity.com, and may not be present when an email is forwarded.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0