I need Xfinity to unblock an email sender. I am not using an email client. I am using the Xfinity site. Xfinity is currently blocking all emails from American Family Insurance as well as others. I never asked for any emails to be blocked.

I have talked to American Family and they say that Xfinity put in an update is currently causing a ton of legitimate email to be blocked.

I tried getting a hold of Customer which this site is riddled with that being an impossible task. How can get talk to someone that can unblock email? It sounds like this is a recurrent problem.