Unable to Log Into or Receive Email [Edited]

@user_2hmmup 

I have not been able to log into or receive email since 1/31/26! I have had no luck reaching anyone from Xfinity or comcast to solve the problem! A chat directed  me to a tech for an $80 phone call! Unacceptable! I cannot sign in!!!!

How are you trying to sign in?  Are you using a browser and trying to log in to webmail?  Or, are you using a third party email app?  Getting any error messages?  In webmail have you checked to see if Auto Forward has been turned on?