New Poster
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16 Messages
thunderbird email issue
this has been an issue for years. see https://forums.xfinity.com/conversations/email/thunderbird-localhost-error/66e9a0adde8d1e3b5f415872 but unfortunately the information there is false. comcast.net emails do use oath2, have sent up one account in thunderbird with no issue, but it's a secondary on the xfinity account fwiw. the primary on the account won't set up as it redirects to localhost for some crazy reason per the linked post. no amount of changing the auth method to other things works either, that just makes it fail instantly without opening the window that tries to talk to xfinity. pretty dang odd, but hey this form doesn't accept capital letters to be typed so clearly this is a tech company that has a metric ton of tech issues that make no sense...
XfinityAngie
Official Employee
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2.6K Messages
28 days ago
Ensure that third-party email client access is enabled in your settings.
Check if you can access, send, and receive email through Xfinity Connect. If not, refer to relevant troubleshooting documents.
Verify your email settings for the correct mail server, ports, and encryption by consulting the "Configuring your email settings to Comcast Email" document.
Manually update your password for incoming and outgoing servers.
If issues persist, consider re-adding your Comcast email to Thunderbird, ensuring it is set to keep copies on the server.
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BruceW
Gold Problem Solver
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27.3K Messages
28 days ago
Can you cite an authoritative source for that statement?
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BruceW
Gold Problem Solver
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27.3K Messages
28 days ago
The problem with that is my own Thunderbird configuration uses Normal Password for my Comcast.net email with imap.comcast.net and smtp.comcast.net. Does that make me an "authoritative source" too?
Oauth2 simply does not work for me with Comcast's mail servers. OTOH Yahoo's servers require Oauth2.
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Ebon_w163
New Poster
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16 Messages
9 hours ago
Comcast is clearly taking steps to force people off their email servers to the garbage free Yahoo accounts. If they were providing the premium accounts, fine, whatever, but the fact that they're lying about "a better email experience" by shoving people to an ad laden reduced feature free service is unacceptable. And now they are doing everything they can to force the issue.
IMAP no longer works at all using any settings, the mail server always responds saying the auth method is not supported no matter what method you use, unless you use oath which causes the same old localhost issue because again the server is delivering an invalid response. You can get pop3 to work but that's incoming only, you can't send email through it. The documentation for various mail clients at https://connect.xfinity.com/appsuite/apps/faq/index.html#manualIMAP is incomplete and the links are bad and just redirect to the home page.
Fidium just ran fiber to the area so it's no longer a monopoly, and everyone is jumping to them while flipping off xfinity. That's what happens when you have no support and price gouge your customers. I can already say the service is cheaper for 4x the speed, and they have responsive English speaking support. Unfortunately no ISP wants to do email anymore and most free service need an email to get an email. Proton or Tuta to the rescue so you can get a gmail account, or change your recovery address that's going away, or pay for an actual secure functional service since nothing is included with anything anymore. Even the routers all the ISPs provide now are insecure so you have to buy your own for real security.
It's a real shame we blew past the golden age of the internet and comp tech in general and wound up... here...
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