New Poster
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4 Messages
"The mail draft could not be found on the server. It was sent or deleted in the meantime.
When I am composing or replying to an email, I get the following message, and the email freezes: "The mail draft could not be found on the server. It was sent or deleted in the meantime". I have searched this problem, and it has been happening to many people as far back as 4 years ago. This is very frustrating. I started composing my email in word, and then copying it into e-mail and trying to submit before the error happens again. Hopefully, Xfinity has a solution by now.
XfinityThomasB
Official Employee
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1.6K Messages
2 months ago
Howdy thefulls
Are you composing this message in an email platform like Outlook or Apple Mail? Appreciate you looping us in to help. We will just need to ask a few questions to get everything situated on the status.
We ask that you please refrain from sending any employee, our XfinitySupport team, or any Xfinity Forum user an unsolicited direct message. Sending unsolicited direct message is a violation of both our Xfinity Forum Guidelines and our Xfinity Forum Acceptable Use Policy. Please remember, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those documents as well as any other posted documents throughout the community.
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user_z62jj1
1 Message
8 days ago
Same thing is happening to me FREQUENTLY. Have you had any luck in finding a solution?
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