Quadro's profile

Contributor

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56 Messages

Friday, April 17th, 2026 11:58 PM

Switching to Yahoo mail and can't even do it lol

It says xfinity is switching to yahoo mail, really don't see the point that, but when i tried to switch, and i put in my email nothing happens. 

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Official Employee

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174 Messages

18 hours ago

Hello @Quadro and thank you for posting your concern on our Xfinity Community Forums!  To better assist you, please take a look at the following helpful document: https://www.xfinity.com/support/articles/yahoo-email-migration-overview.  

Per the guide, you would need to click on https://connect.xfinity.com, sign in using your Primary Xfinity ID, and then accept Yahoo's terms of service.  

Once you accept the terms of service, the process of switching should begin.  Are these the steps you followed? 

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