2 Messages
Spam Emails
I am so frustrated with Comcast. I am getting tons of spam emails daily (12+). The To: email address is not even mine but rather some random Comcast group email address. Moving the messages to Junk does not good because they keep coming. I spoke with someone in support and the problem has only gotten worse since then.
Here’s just a few of the email addresses.
[Edited: "Personal Information"]
[Edited: "Personal Information"]
[Edited: "Personal Information"]
[Edited: "Personal Information"]
it Is obvious that these email addresses are bogus. Comcast, please help to stop the spam emails!!!!
XfinityAlyssaA
Official Employee
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1.5K Messages
3 months ago
Good afternoon and happy Sunday @user_gy123z, we appreciate you reaching out on our Community Forums with your spam email concerns and want to assure you that we want to get you to the right place to help make these emails stop. You can report scam and phishing emails to our expert Customer Security Assurance team here https://internetsecurity.xfinity.com/help/report-abuse by following the instructions under the "Report Spam Emails" section.
I hope this information helps!
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user_totk3w
1 Message
3 months ago
exact same thing is happening to me- hope there is a solution besides abandoning the account...
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seastar68
Regular Visitor
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9 Messages
25 days ago
i am also getting lots of spam... i mark as spam and still get the same everyday.. sometimes its 20+.. comcast needs to get better filters!!! this is so annnoying...... where is the report spam email found?
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user_gy123z
2 Messages
25 days ago
I continue to get upwards of 20+ emails a day. It’s such an inconvenience to block the sender and send to junk and nothing stops them. I’m now forwarding to abuse@comcast.net in hopes that it grabs someone’s attention. Comcast needs to do better!!!
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seastar68
Regular Visitor
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9 Messages
25 days ago
they really need to improve their filters or what ever.. i am sick of opening my emails and getting spam..
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user_83fm7s
1 Message
12 days ago
I'm having the same issues. Out of nowhere, 30-40 spam emails a day. This didn't used to be a problem. Comcast has done something, or stopped doing something, that is allowing these emails through. You can't block the sender because they come from different email addresses. Hate to switch email addresses but this is ridiculous.
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user_4h7stl
1 Message
1 day ago
I’m at the point where the only resolution I can find is to kick Comcast email to the trash bin. It’s really sad when a company claims to be the ‘best’ in the business yet they can’t keep our email accounts secure. I’ve received hundreds of emails addressed to USERXXXC@comcast.net I have NO CLUE who that person is… I’ve blocked unsubscribed and marked as SPAM, but nothing stops the emails! I’ve actually called and honestly believe the support team calls are being hacked and redirected to the underhanded culprits that are behind this Comcast email scam. I’m done wasting hours trying to get this resolved.
(edited)
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drgolf
Visitor
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1 Message
1 day ago
I am having the same problem described above. I have forwarded multiple spam emails to abuse@comcast.net and set up many filter rules. Nothing stops the spam going to my Inbox. It appears that Xfinity is ignoring this problem or has no idea how to fix it. I am very frustrated and angry at Xfinity and their inaction.
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