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1 Message

Saturday, May 6th, 2023 7:26 PM

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Security cameras no longer sending email alerts via Comcast mail

My cameras have been setup for a long time to send out email alerts with pictures to my email via smtp.comcast.net.  Recently this stopped working. When I check in configuration, all settings are correct but testing proves a failure. I can send outgoing mail in all other scenarios (i.e., cell, html, and mail apps).  This is a very frustrating issue. Can someone please help?

Gold Problem Solver

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26.3K Messages

2 years ago

My cameras ... send out email alerts ... Recently this stopped working. ...

Please see https://www.xfinity.com/support/articles/tls. Programs, apps, and devices that are using TLS versions below 1.2 will no longer be able to connect to Comcast's servers.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.4K Messages

2 years ago

Hey there @user_b95146! I'm so sorry you're having issues with your security cameras. So, nothing happens when you try to use it? No error messages or anything?  

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