secondary email account

I want to set up a second email account for myself to keep my work and everyday email separate, how do I do this? Thank you.

Responses

Accepted Solution

CCMike1

Official Employee

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933 Messages

2 years ago

Hi @user_ca2312c , To add an email address, sign in at xfinity.com under your Primary Account. Select the My Account link on the xfinity.com home page. In the Email Settings table, select Create Additional Email Accounts.

(edited)

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Accepted Solution

BruceW

Gold Problem Solver

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26.3K Messages

2 years ago

I want to set up a second email account ...

You may find it simpler to create the new user as a Viewer, compared to the other two user types.

Note that you need to be logged in as the Primary user to do this.

After the new user account is created, you'll need to log in to https://connect.xfinity.com/ and accept the terms to complete the email account creation.

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user_ca2312c

Regular Visitor

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14 Messages

@BruceW , ok, I'll try it that way. thanks.

2 years ago

CCGina

Official Employee

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800 Messages

@user_ca2312c

@BruceW is correct (and greatly appreciated)!

This link also has some useful information about creating a Viewer account :)

Please let us know if you have any other questions that we can help out with along the way!

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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user_ca2312c

Regular Visitor

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14 Messages

None of the idea above worked in creating a 2nd comcast email address. It will not let me set up the new user on my outlook = (

2 years ago

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user_ca2312c

Regular Visitor

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14 Messages

2 years ago

Ok, I'll try that, thanks. Hey, I figured out how to change my primary email address and ID on my own, lol.

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CCMike1

Official Employee

•

933 Messages

No problem! Let me know if you need any help.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

user_ca2312c

Regular Visitor

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14 Messages

@XfinityMikeB , I see what you think I meant. No, I wanted to create a secondary comcast.net email account, not add another email account to my comcast email reader. I know with the old xfinity home page you could add a "user" and make an email account but with the new home page I don't see that anywhere. Please show me how, thanks.

2 years ago

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BruceW

Gold Problem Solver

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26.3K Messages

2 years ago

... I know with the old xfinity home page you could add a "user" and make an email account ...

With the current version of "My Account" you can't create a new email address without also adding a new user.

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user_ca2312c

Regular Visitor

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14 Messages

@BruceW the newer version if you mean the xfinity site.

2 years ago

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BruceW

Gold Problem Solver

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26.3K Messages

2 years ago

None of the idea above worked in creating a 2nd comcast email address. It will not let me set up the new user on my outlook = (

What are you trying to do exactly? It isn't clear. In any event you need to define the new UserID/email in Comcast's My Account and webmail before you will be able to add it in Outlook.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

2

Again

Expert

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31.4K Messages

2 years ago

@user_ca2312c

You also need to log out of one account and then log in to the secondary account.

As BruceW said, you need to create the secondary email account in Comcast before it can be added to Outlook.

Hey, I figured out how to change my primary email address and ID on my own, lol.

Realize now that you no longer can receive emails at that old primary email address, unless you kept it active and just added another secondary email account.

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user_ca2312c

secondary email account

CCMike1

BruceW

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user_ca2312c

CCGina

user_ca2312c

user_ca2312c

CCMike1

user_ca2312c

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

user_ca2312c

BruceW

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