Visitor
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1 Message
Scam?
I received this email and I’m wondering if it’s a scam. Can you tell me?
MyXfinity®
We informed you last week of significant changes to our Privacy Policy, Security Policy, and Terms of Service. Older Comcast/Xfinity Mail platform versions will be retired on July 16, 2026, as part of these changes.
Please read and agree to the revised Terms of Service to guarantee continuous access to your mailbox after July 20th, 2026. This simple procedure, which takes less than a minute, guarantees that our most recent security features will keep your account safe.
Update your account right now:
Click Here To read and agree to the revised Terms of Service,
Crucial:
Your mailbox may be deactivated and stored data may be permanently erased if you don't finish this upgrade.
Please do not reply to this message, as this email address is not monitored.
BruceW
Gold Problem Solver
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27.5K Messages
2 hours ago
Yes, it is. The ''Click Here To read and agree to the revised Terms of Service,'' link leads to a scammer phishing site. "Update" emails that have any sort of "do this or lose your access" demand are almost always scams.
Do not click!
If possible, check email that claims to be from Comcast/Xfinity with their Connect webmail site https://connect.xfinity.com/ and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report a spam email sent to my Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
If you are wondering about "conversion to Yahoo" messages, legitimate ones look like the example in https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868 and appear when you log in to https://connect.xfinity.com/. Also see https://www.xfinity.com/support/articles/yahoo-email-migration-overview and https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html.
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