Scam Email from Xfinity
I'm a new internet customer to Xfinity and have received an email twice saying since I've upgraded my plan, my equipment (which I bought and was compatible with Xfinity) was no longer optimized to my upgraded plan and that I needed to update my equipment. I have two issues with this: 1) Since I'm a new customer and bought the recommended equipment, I don't believe that it is obsolete, and 2) I never upgraded my plan so the email is predicated on a lie. I'd like to know why Xfinity / Comcast thinks this unethical approach to sales is OK and what wanker thought that this nonsensical lie would fool anyone? Here's the text of the email:
Your current device can't keep up with the latest speeds
To get the most out of your Internet, you will need to replace your current device with a compatible device that supports the speed available to you from your current Internet plan. Visit My Device Info to find compatible devices you can purchase.
Please note that if you do not swap your Internet equipment, you will not be taking full advantage of the download speeds your Internet plan offers.
Once you receive your new device, be sure to activate your device as soon as possible so you can enjoy the faster speeds available to you.
Thank you for being an Xfinity customer.