JadedArtist's profile

Saturday, February 8th, 2025 8:42 PM

Remove automatic "DMARC" block (DM000001) from my gmail address PLEASE.

Suddenly I am getting block errors from Comcast, who has blocked my gmail address from my Comcast email address.  This has been efficiently working for years, until now.. because I guess you want to throw a wrench in the works of your competitor.  Look, I am not your competition... just your Internet customer for 25 years.. cut it out!  You provide a phone number for me to call.. I don't have time for this [Edited: "Language"].. I don't have time to call your outsourced customer service agents across the world who are never really able to solve any Comcast problems.  NO ONE DOES.. You sell Internet, USE IT.. allow your customers to click a link to remove their gmail address from your [Edited: "Language"] general block on any gmail.com email address.

Official Employee

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2.2K Messages

4 months ago

 

JadedArtist Thanks for posting on our community forums. We'd like to help with any email concerns. Are you using a third-party email client to access the email or our Xfinity website? Would you mind clarifying where are you getting the error message? 

 

Visitor

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1 Message

I am a Centurylink email customer whose URL is DMARC blocked by Comcast.  No other email provider has my URL blocked.  The information available online only provides a removal request form that pertains to BL codes.  My code is a DM code, and I cannot find any other way to contact someone at Comcast to remove this DMARC block.  Can you help?  I am not Jaded Artist. But if you  post an answer here, I can see it.  Thanks

Official Employee

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246 Messages

Hello user_1h3gt6 You can try submitting a request through this link using the postmaster option. Otherwise, call our Customer Security Assurance team for assistance with the block. They are available Business Hours: 8:00am - 12:00am EST, 7 days a week at 1-888-565-4329.

 

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