philsfan2015's profile

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3 Messages

Monday, October 20th, 2025

receiving several email from online.communications@alerts.comcast.net

Hi. I have received a phone call and several emails

1) received a call that my caller ID showed was from Xfinity and it left a 3 minute voicemail but no message

2) received multiple emails from online.communications@alerts.comcast.net

        4 updated service orders/order confirmation

        2 Peacock subscription emails

        4 article you requested emails

3) received another email on my 2FA email account to activate peacock from xfinity@updates.xfinity.com

       

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Official Employee

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2.5K Messages

18 hours ago

 

philsfan2015 Greetings! Thank you so much for using our Forums to contact us, and we are here happy to work with you today. It looks like you might have received some suspicious emails, and we appreciate you for reporting this to us. We always suggest being secure and avoid sending any details or personal information to unknown senders. Here is a link https://www.xfinity.com/support/articles/comcast-verified-email that shows you examples of verified emails from us and what to expect. It is common to be sent phishing emails from scammers trying to gather your information here is another great resource https://www.xfinity.com/support/articles/phishing-scams that goes over phishing attempts and how to report them. Our Customer Security Assurance team is always here to look into these emails to make it safer out there for our customers so please forward them those emails. 

 

(edited)

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