Visitor
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1 Message
Primary account unable to delete user
I'm unable to delete a user from my account, i'm using the primary account and get the error below. I've tried different web browsers and another computer but still same issue.
Visitor
•
1 Message
I'm unable to delete a user from my account, i'm using the primary account and get the error below. I've tried different web browsers and another computer but still same issue.
XfinityJeniece
Official Employee
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664 Messages
4 m ago
Hey there, @MAGArchitect, thanks for reaching out through Xfinity Forums regarding deleting a Username for your Xfinity My Account. Here is a link with the steps on how to delete a Username, https://comca.st/3znZIaM. You will need to be logged into your primary account. We would be happy to help you if you need additional assistance.
Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page.
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ccoffman
Visitor
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1 Message
2 m ago
I am having this same issue. I followed the steps suggested by Xfinity; but still get the same error message.
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