3 Messages
Port 25
What is the magical incantation required to get port 25 unblocked?
I have run a personal email server. For that machine to be able to receive mail, it has to be able to listen on port 25. This can not be 587 or any other port, for it to work it must be port 25. Abandoning the server and moving to a different solution is not a viable option at this time, neither is going without it.
That I absolutely must have this server online, and inter-server email operates solely on port 25, so I need it unblocked, is about as specific as I believe it is possible to go.
But if there are any details that I am lacking, I will gladly provide them.
Thank you
Again
Expert
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31.5K Messages
2 years ago
@user_365779
A lot of people have asked for port 25 to be unblocked and a few have gotten it, but most people generally don't. You can try calling Customer Security Assurance and asking them.
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329
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XfinityJeniece
Official Employee
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3.1K Messages
2 years ago
Hey there, thanks for reaching out through Xfinity Forums! Email is used for important communications and Comcast wants to ensure that these communications are as secure and as private as possible. As such, Comcast does not support port 25 for the transmission of email by our residential Internet customers. Much of the current use of port 25 is by computers that have been infected by malware and are sending spam without the knowledge of the users of those computers.
Here is a link with more details on why Port 25 is not supported, https://www.xfinity.com/support/articles/email-port-25-no-longer-supported. Please let us know if you have any additional questions.
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BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
Whatever the reason for the policy, Comcast's Internet AUP ( https://www.xfinity.com/Corporate/Customers/Policies/HighSpeedInternetAUP ) states:
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