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Password works in webmail but not when connecting to imap.comcast.net
My password works in webmail at connect.xfinity.com, but third-party email apps get 'authentication failed' when connecting to imap.comcast.net and smtp.comcast.net. The Third Party Access Security checkbox is enabled in my settings. Please verify there is no account-level lock on third-party email client access.


XfinityPeterH
Official Employee
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2.8K Messages
8 hours ago
You will need to have Third Party Access Security checked in your settings to allow 3rd party clients (outlook, thunderbird, etc) to access your comcast email. Adding this for clarification
That just means any changes to your mail on one device syncs on all connected devices, plus on comcast's email site. I did also hear other folks had issues with IOS 18 and just comcast too, so you're not alone
I would check this:
https://www.xfinity.com/support/articles/third-party-email-access
Also this might help: https://www.xfinity.com/mobile/support/device-troubleshooting?page=device/apple/iphone-xs-max-ios-18/topic/e-mail/setup-email/choice/xfinity-imap
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