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Friday, January 24th, 2025 8:38 PM

online.communications@alerts.comcast.net

Every month I get an email from this address saying that my account is overdue.

My account isn't overdue.

online.communications@alerts.comcast.net

Wouldn't it be great if Comcast would do something about this?

Official Employee

 • 

1.8K Messages

3 months ago

Hey @user_j74u3x, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email alerts for the account billing. I would be more than happy to offer my assistance looking into this further for you.

 

Are you currently an active Xfinity customer? Is the email being received to a third-party email address or to an Xfinity Email account?

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