1 Message
Not receiving verification emails for some websites
I am trying to set up an account on a particular website and it sends an email verification to my xfinity email but I don't receive these email until many hours later and by then they are expired. Please help, I need to get into this website ASAP.
XfinityWilliam
Official Employee
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1.3K Messages
1 year ago
Hello @user_olabqu Are you attempting to check your emails through a mobile device or through the website? Sometimes the email settings on a cellular device can prevent emails from getting through in a timely manner. Also, be sure to check and see if there is any spam setting on your email that may prevent the email from getting through.
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XfinityAlex
Official Employee
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909 Messages
1 year ago
@user_olabqu Can you send me a DM with your email address and the website in question? We'll take a look at what may be going on.
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