1 Message
Not receiving new emails
A few days ago I received an email from the postmaster saying that my email has reached its max size and that I won't receive new emails until old ones are deleted. I have delete 5-8k emails and still have not received any new emails since then. How do I fix this??
XfinityJeniece
Official Employee
•
2.4K Messages
2 months ago
Hey there, user_d2lnsc, thanks for reaching out through Xfinity Forums regarding your email account. I rely on my email account for all my important messages as I am sure we all do, so we definitely want to make sure it is working for you! We would be happy to help with troubleshooting.
Here is a link to the steps to manage your email storage, https://www.xfinity.com/support/articles/xconn-email-storage-limit. Let me know if this helps or if you are still having issues.
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