Visitor
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4 Messages
Not Good -> Comcast.net Email is Moving to Yahoo!
First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd riots and continues to do so to this day.
Xfinity Email move to Yahoo Mail
Information for Xfinity Comcast.net email accounts moving to Yahoo Mail
How is not anyone talking about this?
NoNoBadPuppy
Problem Solver
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730 Messages
2 months ago
Because many, if not most, use a different email host. For example: many use Gmail. That way your email is agnostic and you do not have to log in to your xfinity account. to check your email.
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user_o2on1z
Visitor
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1 Message
2 months ago
Because no one knows. I guess this explains why Comcast was booed rather loudly at 4th July Philly game. They're not liked at all. To service so many of us and be a lousy company...well, Comcast can't even guarantee email now.smh
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XfinityRoberto
Official Employee
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2K Messages
2 months ago
Hi there @user_sh99a2. As we prepare to sunset the Xfinity Email platform, we’ve chosen to partner with Yahoo Mail to provide active Comcast.net email users continued access to their email accounts and the ability to keep their current email address along with an improved email experience.
We believe Yahoo Mail provides the ultimate modern email platform, with AI-driven tools to streamline your inbox management, advanced email protection, smart and intuitive calendar features, and a mobile app so you can stay connected on the go.
This move does not impact any paid services or other customer relationships existing customers may have with Xfinity or Comcast; Xfinity services will continue to remain subject to Comcast terms of service and privacy policy applicable to those services.
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JimmyG1
Frequent Visitor
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6 Messages
2 months ago
Shipping off email to a company that's been circling the drain for the last decade. Great move xfinity!!!
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skg1
Contributor
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14 Messages
1 month ago
Time to sunset our landline, check out other internet services, and really start using my gmail accounts.
Very disappointing.
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user_9p5fux
Visitor
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1 Message
27 days ago
Big problem for me. both of my emails start with the same thing ie: [Edited: "Personal Information"] and [Edited: "Personal Information"] how am I going to have my emails from comcast differ from my yahoo ones? All of my "official govt" emails have gone through comcast. Help!
(edited)
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user_c22702
Visitor
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1 Message
20 days ago
How long before a person will know when the merge for their account will happen. Received the email about important change on August 20th; I was already using Yahoo for comcast (added mailbox, but now the mailbox is gone and I can't see my comcast email in Yahoo anymore - I really need this fixed right away) - why can't we just add another email box to the Yahoo to keep working?
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user_e3259e
New Poster
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2 Messages
12 days ago
Yahoo is only one very small step above AOL as being totally worthless. I pay Comcast close to $4,000/yr and I don't get quality service from them. This may be the nail in the coffin for me. Time to suggest what Comcast can do with their services and find myself a new provider.
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