Visitor
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5 Messages
Not all email is auto-forwarded!
This seems to be a recurring theme among other users. I have my comcast account set to auto-forward all emails to a gmail account. A copy of all emails is retained in my comcast account. The gmail account is set to allow ALL emails into the inbox regardless of spam status. Recently, I have been missing emails in my gmail account that have arrived in my comcast account. The problem appears to be that the comcast server is not forwarding them and NOT that the gmail server is not allowing them. In an earlier thread, it was states that "all inbound emails to comcast.net first pass through a spam filter. The auto-forwarding will process afterwards and then custom email filters after that." IS THAT TRUE?
Can some adjustment be made on the comcast server end so that it actually does what it promises, i.e., auto-forward ALL emails? Given the years over which this same issue has been reported, it is clear that comcast is aware of it but has been unable and/or unwilling to fix it.
Comcast-- will you finally fix this?!
Thanks.
CCJamie
Problem Solver
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322 Messages
2 years ago
@bell2200 Thanks for reaching out, we can look into your forwarding email concerns. Would you please send a direct message with your name and complete service address for further assistance?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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bbaker-sp
Visitor
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2 Messages
2 years ago
Running into the same issue. Any fixes?
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bell2200
Visitor
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5 Messages
2 years ago
Okay, I sent a direct message. Now you are asking for the same from another user with the same problem. How about a fix?
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