rickw7psk's profile

New Poster

 • 

9 Messages

Saturday, May 31st, 2025 7:10 PM

No email download since 28 May

On my android galaxy A03. I can use web browser to log in and see them. Home computer is fine. Phone emai app bot k9 and thunderbird 

Official Employee

 • 

1.9K Messages

1 month ago

Thank you for meeting us here in our community, @rickw7psk, about your email concerns. Sorry to hear about the trouble with them loading on your Android. It sounds like you are able to access your email on connect.xfinity.com. If you want to check the settings or set up the email again, here: Xfinity Email is a helpful article that will assist you.

New Poster

 • 

9 Messages

It just started working, nothing posted here helped.

Official Employee

 • 

3.3K Messages

Happy to hear that the issue was resolved and that we could not provide more assistance. Do you have any additional details to provide for the community, or is there anything else we can assist you with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here