peggyanded's profile

Regular Visitor

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4 Messages

Wednesday, January 14th, 2026 2:23 PM

New User Email Address

I added a new user to my account. How can that new user obtain an Xfinity email address?

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Gold Problem Solver

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27K Messages

2 days ago

I added a new user to my account. How can that new user obtain an Xfinity email address?

You can't. You'll have to get an email account with some other provider, ex. Gmail, Outlook, Yahoo, etc. 

As of June 2024, Xfinity customers are not able to create new Xfinity Email (comcast.net) accounts.

See https://www.xfinity.com/support/articles/account-email-information 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.9K Messages

5 hours ago

Hi there, @peggyanded! I can confirm that we no longer provide email addresses as @BruceW pointed out. The recommendation to create one with a free service is a great way to go.

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