Visitor
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1 Message
My entire inbox was erased.
I got a warning from the Xfinity Postmaster that I had reached 95% of quota. I should erase old mail to free up space. So I did that - I trashed 100's of the bulkiest e-mails. But after I'd emptied the trash-can, I came back to a blank inbox - there was only the message from the postmaster in there. Is there any way to recover my e-mail file?


BruceW
Gold Problem Solver
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27.2K Messages
20 hours ago
Have you checked "Recover Deleted Items"? Messages deleted from Connect folders are moved to the hidden Recovery folder and are kept there for 30 days, or until the folder contains 15,000 messages, whichever comes first. During this time messages can be recovered (see https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail).
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