Visitor

 • 

1 Message

Tuesday, July 21st, 2026 3:06 AM

My emails

Can't  open my xfinity emails

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Expert

 • 

34.7K Messages

21 days ago

@user_607321 

Can't  open my xfinity emails

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

Official Employee

 • 

2.5K Messages

21 days ago

Hello @user_607321, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Could we get more details, so we know how to better assist you? What issue are you running into? 

Visitor

 • 

1 Message

6 days ago

Can’t obtain my emails

Official Employee

 • 

950 Messages

Hello @user_aryla4,

Can you please describe your issue further so that we can be of the best assistance to you? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Expert

 • 

34.7K Messages

@user_aryla4

Can’t obtain my emails

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick
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