Visitor

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1 Message

Saturday, December 13th, 2025 8:45 PM

My e-mails on my computer come from mail and not my e-mail address

The e-mails I send from my computer say they are coming from voice mail.  I want them to come from my e-mail address

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Official Employee

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2.2K Messages

17 hours ago

Hello user_b2zy8r thanks so much for taking the time to reach us here on our Xfinity Forums! Can you provide a little more context on this issue? Are you signed in directly through our Xfinity Appsuite, or using another email server such as Outlook or Applemail? Are you seeing this as a signature block on your outgoing email messages? 

 

Official Employee

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953 Messages

16 hours ago

@user_b2zy8r If you're using Webmail, when you click the Compose button, check the top part where it says "From".  Does that say something other than what you'd expect?

Official Employee

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953 Messages

And if so, and you haven't changed your password lately, you should

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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