Hi @user_Lb71, and thanks for reaching out to us via the forums. I hope you are having a good day. As someone with both personal and work email accounts, I understand the importance of receiving emails, and I am sorry to hear that youare experiencing issues with yours. When you check your email, are you checking the email on the Xfinity website, or are you using a third-party app such as Outlook or Mac Mail?
XfinityJeff
Official Employee
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99 Messages
11 days ago
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