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user_ww58a
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Visitor

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1 Message

Monday, September 8th, 2025

my email

This morning I received a thank you for my xfinity payment. That is nice, but I cannot access my e-mail.  What is your problem?????????????

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Updated 

9 hours ago

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Again

Expert

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32.5K Messages

4 days ago

@user_ww58a 

This morning I received a thank you for my xfinity payment. That is nice, but I cannot access my e-mail.  What is your problem?????????????

How are you trying to access your email?

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XfinityJorge

Official Employee

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2.5K Messages

3 days ago

 

user_ww58a Hi there! Thanks for using our Forums and for reaching out to our Xfinity Support Team. Are you still having issues with accessing your email? We are here to help if you are and make sure you are able to use those services. Looking forward to hearing from you. 

 

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user_fu2u6v

Visitor

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1 Message

@XfinityJorge​ No, I cannot access my email.

Please supply a link or something to your customers.

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2 days ago

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Again

Expert

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32.5K Messages

@user_fu2u6v​ 

@XfinityJorge​ No, I cannot access my email.

Please supply a link or something to your customers.

Are you signing in here https://connect.xfinity.com/appsuite

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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2 days ago

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XfinityThomasA

Official Employee

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2.7K Messages

Oh no, user_fu2u6v! Can you please let me know what error code or message you're receiving and if the link that @Again worked for you? We will get this sorted out!!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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9 hours ago

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