New Poster
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2 Messages
my email is not sent to club express email addresses
I am a member of a ski club that uses club express, a cloud-based management platform that helps manage memberships, dues, events, communication, and payments. Board members and officers have addresses through the platform. When I send an email from my comcast email address to board members using their official club express email, they are not received. This same issue occurs with another board member with comcast email. Members without comcast do not have this issue.
Please advise how to fix this issue.
Latoque
Expert
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29.9K Messages
2 days ago
@melinseattle
Call Comcast security. They handle any blocking issues-----------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
Ask if there is any issue with the domain you are sending to.
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XfinityDemitrius
Official Employee
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2.8K Messages
7 hours ago
Hi @melinseattle. Thank you for visiting our official Xfinity Forums Community support page. Were you able to successfully get a hold of our Customer Security Assurance (CSA) team to go over the unreceivable emails as recommended by our Community Expert @Latoque?
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